We deliver proactive maintenance services through flat-rate Managed IT Services
Designed to reduce your costs, increase your productivity and mitigate your business risks, we partner with you as your Virtual IT Department, allowing you to focus on running your business, not your technology
Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and Vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a managed services technology plan that aligns with your long-term business goals.
We become an extension of your business, and true partner. Because our service plans are based on a flat monthly fee allowing you the ability to budget your IT costs annually, we assume both the financial and technical risks in our relationship. This fuels our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime – as a true partner should.
As a leading managed services provider we offer a full range of managed IT support services, including:
- Managed servers
- Managed workstations
- Remote help desk
- Vendor management
- Backup & data protection
- Active Directory assessment
- Patch management
- Mobile device management
- Software upgrades
- DNS & domain management
Fixed Fee IT Management
Make your technology investment our problem, not yours.
Arodyne Managed IT Services is a complete virtual IT department offering which combines unlimited access to our award-winning help desk, 24/7/365 Proactive network monitoring, complete IT infrastructure management, and the best strategic IT advice in one complete flat-rate monthly charge. When you call Arodyne for support, you won’t ever speak to a third-party support company or contractor. Our employees are experienced certified engineers and technicians and are dedicated to keeping your systems running smoothly, your employees working, and your business moving forward. Emergency on-site support is no than a phone call away.
Let us change the way you think about IT
24/7/365 Proactive Monitoring and Maintenance
Detect and stop IT issues before they affect your bottom line.
Arodyne’s IT Services are built to cover all of your IT support needs, from your employee workstations to your servers, and all the devices on your network. By performing regular maintenance and monitoring your systems 24x7x365, we can dramatically increase the reliability and performance of your entire network infrastructure. Our support and engineering teams are always looking out for your business. We help align your short or long term goals with an appropriate technology plan, thereby helping you meet your IT needs as you expand your business. Our proactive maintenance can keep your IT investments running smoothly and our experienced support staff can assist your users with any technology-related issues.
The Benefits of Flat-Rate IT
Finally budget your IT expenses
Imagine being able to finally budget your technology. Imagine how much faster issues will get resolved if your entire staff can call for support without increasing your monthly IT expenses. With Arodyne Manage ™, you and your staff can rest assured that you can focus entirely on other business issues that need your attention, not your IT. In the long run, you save money with fewer issues, less downtime, and a no-surprises flat-rate that’s designed to work for small businesses.
Supplement Your Current Internal IT
Benefit from Arodyne’s Flexibility
Already have an internal IT department or a technical guru on site that handles most of your day-to-day IT issues? Arodyne isn’t out to replace them, but we can certainly supplement and assist your current internal IT staff providing our 24x7x365 monitoring, maintenance, and support. Your current IT staff will be able to take advantage of us as we strive to prevent downtime. If your current IT department is overloaded, Arodyne is the perfect solution for lightening their workload to ensure the rest of your company continues to function without a hitch.
Our Service Desk personnel are certified to support all of your Server, Desktop and Laptop Operating Systems, Tablets, Smartphones, Productivity Applications and Network Hardware
Need Help Now? Our Service Desk is the Answer – Just Pick Up the Phone
How much is it worth to your organization to receive help when you need it? Sometimes it is the difference between getting that task, project or bid completed on time, or missing your deadline. Face it – that equates to real dollars and cents. Our Service Desk is available 24 hours a day, 7 days a week, 365 days a year because you never know when you will need us.
Virtual CIO: Your Outsourced Chief Information Officer
Experience Ultimate Customer Service
Get a single point of contact from our staff that specializes in knowing your business.
If someone is promising you good customer service, you would expect them to remember important details like your name and past interactions. By knowing every detail about the IT needs of your company, a Virtual CIO can provide you with the ultimate customer service experience. It is the job of the Virtual CIO to work closely with you and learn everything they can about the needs of your company. This is what drives the ultimate customer service experience. When it comes down to it, a Virtual CIO is like a high level consultant who has your best interest in mind.
The Virtual CIO works for you and with you in order to best accomplish the IT goals of your business. Even if you are not a technology expert and do not know what technology you need, the Virtual CIO will be able to assess where you want to take your company and then recommend what is the best technology to get you there.
Create an IT Plan That Fits Your Needs
A Virtual CIO will build out a long term IT plan for your business, saving you money.
Because the Virtual CIO knows so much about your business, they will be able to develop an IT plan for your company that will actually save money. As you know from your own business experiences, any plan that is done right and is well implemented will save you money because it means less hang ups and no waste from doing something incorrectly.
When the Virtual CIO makes an IT plan for your company they will take into consideration important planning details like your budget, your projections for growth, the needs of your customers and employees, and the goals of your business. The Virtual CIO will also use their technology expertise to assess your current network infrastructure and determine when hardware components will need to be replaced, along with what new technologies will best serve your company’s needs.
Expert Advice at a Fraction of the Cost
Get the experience of a knowledgeable executive without having to hire one full time!
A Virtual CIO is the perfect IT solution for any business with a tight personnel budget; allowing a company to benefit from a highly trained and experienced consultant, without having to hire a new full-time executive. A virtual CIO will be able to take their experience and tap their industry connections to work closely with other IT executives in order to help develop your business. The Virtual CIO can also act as a mentor for your staff to equip them to handle high-level executive decisions on their own.